Refund Policy

This Refund Policy applies to all paid subscriptions and services purchased through BetPulse at betpulse.tips. By purchasing a subscription, you agree to the terms set out in this policy.

You may cancel your subscription at any time through your account settings. Upon cancellation:

• Your subscription will remain active until the end of the current billing period.
• You will not be charged for subsequent billing periods.
• Access to premium features will continue until the billing period ends.

We offer refunds in the following circumstances:

• 14-day money-back guarantee: If you are not satisfied with your first purchase, you may request a full refund within 14 days of the original transaction date.
• Technical issues: If a verified technical fault on our platform prevented you from accessing the service for a significant portion of your billing period, you may be entitled to a partial or full refund.
• Duplicate charges: If you were charged twice for the same subscription period, we will refund the duplicate charge immediately.

Refunds will not be issued in the following cases:

• Requests made after 14 days of the original purchase (except for technical issues or duplicate charges).
• Dissatisfaction with prediction accuracy or match outcomes — predictions are inherently uncertain.
• Partial use of a subscription period after cancellation.
• Accounts suspended or terminated due to violations of our Terms of Use.

To request a refund, please contact us with:

• Your registered email address.
• The date of purchase and transaction reference (if available).
• A brief explanation of your refund request.

We aim to process all refund requests within 5–7 business days. Approved refunds will be credited to the original payment method.

We encourage you to contact us before initiating a chargeback with your bank or card provider. Unjustified chargebacks may result in account suspension. If you have a legitimate dispute, we are committed to resolving it fairly and promptly.

For refund requests or billing questions, please contact our support team.